Consulting Services

Lucid IT are specialists in advising, implementing, training and coaching in IT Management best practices and standards.  Our core skills and experience in IT Service Management (ITIL-based) and Project Management (PRINCE2 based) are complemented by skills and knowledge in a broad spectrum of other IT Management practices such as COBIT, Balanced Scorecard and AS8018/ISO20000 amongst others.

Our role with our clients is to demystify the various IT management approaches.  We then work with your team in designing and implementing IT management improvements to advance IT productivity and quality, efficiency and effectiveness, aligned to business requirements.

The keys to our effectiveness are our people and our holistic view of the requirements for the success for our clients as depicted in the model below.

 

A Balanced View of the Dimensions of Change

 

Our consulting services are targeted at harmonising the tensions between, and consolidating the maturity difference in the dimensions of change for your organisation.  Our assessments, implementation services and people interventions are built with this in mind to ensure that your change initiative has every chance of success.