Education

All around the globe IT professionals of all nationalities have adopted and adapted the IT Infrastructure Library (ITIL) best practice framework as their de facto standard.  In Australia there is currently a massive uptake and more and more organisations are turning to Lucid IT to provide initial education for their key staff.

Of course, best practice is more than ITIL; PRINCE2, COBIT, AS7799, are some of the areas that complete a broad portfolio of courses that are now available.

Recognised as the foremost thought-leader in Service Management, Lucid IT offer a series of courses aimed at enabling you to make a transition from being merely a technology department to being recognised as a true service provider.

All Lucid IT's trainers are certified and experienced consultants who have implemented Service Management solutions many times during their careers.  This enables them to draw upon real-life examples while delivering your training.

You and your staff will be exposed to practical IT management approaches for your workplace so that on return from your training, you will be ready to confidently engage in your service improvement initiatives.

Our courses are run in conjunction with our education partner ALC Training. For more information on our jointly offered portfolio, visit http://www.alctraining.com.au/.  This site contains the course outlines and schedule information.  Bookings on public schedule training can be made directly with ALC Training.